My Three-Year-Old Coach

Posted on December 31, 2015 by MarleneMB

Three-year-old girl in pink playing with a laptop computer.. Shot with Canon 20D.

“Dang it.” I uttered as I struggled to get the screw to turn as I attempted to fix my mom’s cabinet door. I really wanted to say a cuss word, but I’ve cut that out, mostly! Plus my three year old niece was right by my side. She insisted on helping me get the job done.

If I needed a screwdriver, she handed it to me. If I needed more light, she pointed the flashlight in the right spot. After I grumbled about the screw giving me trouble, my little three year old coach said, “You can do it, Auntie Marlene. I know you can.” She had a serious look on her face and great conviction in her voice. This made me know that she believe with every fiber in her body that I could fix the door.

As I twisted in the small area to find the right tool, my niece would say, “Why don’t you try this one?” Sometimes it wasn’t what I wanted, but I smiled at her encouragement as she pulls out the tape measure. Other times, I would say I need the drill bit and she knew exactly what it was.

As I worked I thought that my niece has the skills to coach and encourage me. She didn’t need years of experience or a certificate to make suggestions to help me solve the problem. She is also very honest when something isn’t working well by saying, “Auntie Marlene, that’s not how it works.”

Oftentimes, folks have asked me to coach them in business . I only agree to do so, if I truly believe they were serious about applying my recommendations to move forward. If they appear not to be open to these recommendations, or have not made progress in getting certain tasks done, I’m not willing to take them on as a client.

The reason why I say my three year old niece is one of my coaches is that I didn’t dismiss her suggestions because of her age. I realize the value in her opinions and looking at the problem from a different angle. I value her honesty and her words of encouragement. I also know she has my best interest at heart.

2016 is less than a day away in this part of the world. If your are seeking a business coach or a personal coach, here a a few things I think work better with your coach:

You should ensure that this person has your best interest at heart. Some folks care more about the money than your success. Surprised? A great coach would tell you whether you and they are a great fit or not.
A coach should be encouraging while keeping it real. Like my niece, good coaches will let you know when they truly believe you can accomplish a task, or project. They can also be honest when things aren’t being done well and help you find a solution.
You have to be open to receive constructive feedback and applying the recommended solution.

It was a joy to have my little niece believe in my abilities to get the job done. We both celebrated when the door was fixed. We danced to the song “Cheerleader” by Omi. I hope you are successful in finding the right coach to make 2016 an outstanding year. Happy New Year to you all.

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently member of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a Speaker, an Author and a Business Coach.

Mission Accomplished – Networking for A Bold, Audacious, Powerful Woman

Posted on August 10, 2015 by MarleneMB

The phone rang and I glanced over to see who was interrupting my busy day. It was Dawnna St. Louis, one of my mentors. I happily took her call because she always has nuggets of wisdom to share. This time it was different. It was a business offer.

Dawnna asked if I wanted to go with her to New Orleans to the Promotional Products Association International Women Leadership Conference. She was the closing keynote speaker. She wanted me to network for her during the conference. I would intermingle with the attendees, share information about Dawnna, and collect information that the attendees want to learn. Our mission was to secure at least two solid speaking engagements for Dawnna after the conference.

Of course I said “Yes.” Someone is going to fly me out to New Orleans, pay for my hotel, air and for what I love doing: networking and meeting new people? Absolutely, I was going.

The first night of the conference we attended the welcoming cocktail party. While Dawnna chatted with one of the other speakers, I floated around to meet the women. These women were quite friendly and welcomed me into their circle. I told them that I worked with Dawnna and she wanted to know what it is that they wanted to learn at the conference. Dawnna’s desired to ensure she delivered the most impactful speech and teach them “The Audacious Acts of Powerful Women Leaders,” her keynote speech title.

The workshops and networking sessions started on Monday and concluded on Wednesday with Dawnna’s keynote speech. Throughout that time, I mingled with the attendees. As I learned about the women’s interests and career concerns, I shared the information with Dawnna. She incorporated this information in her speech to make it more effective for the audience. I also told the women they shouldn’t miss Dawnna’s speech. She would be sharing valuable tips for them to be more successful in their industry. I informed these women that Dawnna was one of my mentors that have given me the confidence to start and grow my business.

By the time Dawnna to take the stage, the women’s expectation and curiosity had grown. Dawnna entered the room with a lot of energy, boldness and music playing to engage the audience. She threw out a challenge for four of them to get up on stage; if they thought they were audacious enough. The room exploded with excitement. The women rushed to the stage. I was in position to allow only four of them on stage. These women overcame whatever shyness they had and performed whatever acts Dawnna asked of them up on that stage. Here is an image of them having fun and the audience laughing along with them.

Next Dawnna shared her powerful story about going from being homeless to being the CIO of a multi-million-dollar company. She shared the challenges she faced in a male-dominated industry. This story resonated with the audience. Next she taught them how they can use audacious acts to become powerful women leaders in their careers. Finally, she concluded with questions from the audience that gave them an opportunity to get answers to burning questions they had. The event was a great success!

Here are things I learned from networking for Dawnna:

Care about what the audience needs/wants and not what you think they want to know.
Take the time to get to know them by listening more and talking less.
Be open and genuine when you approach them, you will be accepted more readily.
Offer to be of assistance to the event organizer. This goes a long way in getting access to your audience.
It is not about you, the networker, it is about the person your are networking for and his/her audience.
Perform your best for your client by going the extra mile.

The organizer requested that Dawnna and I attend the final dinner party in order for the women to speak with Dawnna in an informal setting. At the event, some of the women chatted with Dawnna while I got testimonials from the others on a cell phone. They were too happy to share that they thought Dawnna was the best speaker at the conference. They also told Dawnna what I great job I did for her. Our goal was to secure two new speaking engagements after the conference. We secured five! Mission Accomplished!

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a Speaker, an Author and a Business Coach.

Magic in Manhattan

Posted on June 18, 2015 by MarleneMB

Buckets of rain kept pouring down as we drove through the streets of Manhattan. My nephew maneuvered in and around the traffic to get me to my book signing event at Sister’s Uptown Bookstore. He was determined to get me there on-time for my “Special Event” as he called it.

The torrential rain was just another obstacle I had to face on Tuesday. The day started with me arriving at the airport only to be told that my flight. This was cancelled due to some difficulties at the arriving airport. My heart almost stopped! I told the valet that there is no way I will miss getting to New York that day. I had my book signing after all. He instructed me to go to the main reservation desk.

Wheeling my bags frantically and praying unceasingly, I found one of the JetBlue personnel who directed me to the front of a line. She told me someone would be able to help me. When I approached the counter the young man said there is a seat available at the same time to JFK instead of Westchester, my original destination. I told him I would take it. A little over an hour later I was on my way to New York.

Knowing that I made it to NYC on-time gave me the strength I needed to be optimistic that folks will turn out for the book signing despite the rain. This faith proved to be true. When we walked into the store, I was greeted by one of my sorority sisters. She came all the way from Sheepshead Bay to support me. This was more than an hours ride on the train.

Not long after, others turned out for the event. My heart was filled with joy as my friends and family came out to support me. I saw folks I hadn’t seen in years, including my brother that lives in the United Kingdom. This will be one of my favorite moments in this journey called “Life!”

If you are faced with obstacles today, here is what I recommend:

Don’t give up.
Take a deep breath and believe that it will work out.
Have faith in yourself that you are strong enough to handle it.
Enlist the aid of others that will take some of the burden off you.
Push forward and see the magic unfold.

It was a thrill to be able to conduct one of my book signing in one of the few books stores left in Harlem. I am so grateful to the owner, Jenifar (I even like the way she spells her name), and her assistant in being such wonderful hosts. If you are in Harlem, check them out at 1942 Amsterdam Ave. They were a part of my Magic in Manhattan.

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Entrepreneurs Create Their Own Circumstances

Posted on January 24, 2015 by MarleneMB

Many people dream about starting their own businesses, but they haven’t started planning for theses dreams to become a reality. Others are stuck in the planning stage. They keep waiting for the right situation or hoping for the right person(s) to come along and help them. My son, Tarik, and his friend, Daniel decided not to wait on others or for the perfect situation.

Instead they started from where they are with what they have. Tarik and Daniel met at the University at Miami during freshmen year. They bonded right away. Tarik attended school for acting, but he also loves writing and directing. Daniel went to school for film production and editing. They are now living in LA working hard to get into the entertainment business.

As most of us know, it is a very difficult industry to break into. The competition is very strong. Here is the interesting thing. Daniel and Tarik isn’t waiting to be discovered. They are not sitting around hoping that someone will give them an opportunity to act or to produce movies. They started their own business on a shoestring budget. They enlist the assistance of their friends who are fellow budding actors.

This cuts down on the need to spend large sums of money for actors. This gives the others opportunities to showcase their skills in these mini-videos that Daniel and Tarik create. Working with their small budget, Tarik and Daniel also learned to film in areas such as their apartment, public places, etc. I’m happy to see that these young entrepreneurs are creating their own opportunities. They are not waiting for the right circumstance, they are creating their own.

Do you dream of starting your own business? Learn from my son and his friend. Don’t get stuck on dreaming or planning. Create your own circumstances. Give it a try. Here are some suggestions to get started:

1) Create a Business Plan – Yes. Although it is not a most, it is recommended that you put together a business plan. It doesn’t have to be complicated. The business plan should help you

figure out what it is you will be offering
what are your costs
what will you charge for your product or service
how you want to market your product or service
who is your target audience
who are your competitors

2) Create a name for you business. Purchase the URL for the business name. The fee is low of this. You don’t have to establish a website right away. Yet there are lots of free sights such as WordPress that you can utilize to establish a website.

3) Marketing Materials – You can have someone create marketing materials for you on websites such as fiverr.com or elance.com for relatively low cost.

4) Network with Complementary Businesses – In my speaking business I reach out to event planners or organizers as a part of my networking circles. They are a great lead source for my speaking business. I also provide them with names of speakers for their events. Always work to have it become a win-win relationship. If you are constantly taking and not giving you will lose your contacts.

5) Tell everyone (not necessarily your boss; if you are still working a full-time job) what you are doing. Word of mouth is still one of the greatest way to get the news out about your new endeavor. My friends and family are my biggest advocates. I get referrals from them. They also send me leads and give me great suggestions for making improvements in my business.

Starting a business can be scary and exciting at the same time. Yet as I observe my son and his friend in their pursuit of building their business, I’m proud of their efforts. Although they are both working jobs to fund their business, they continue to work at making their dream a success. My son called me the other day to tell me he is working three jobs. I said: “Great! Now you are a true Jamaican! Your grandmother will be proud of you.”

Both he and Daniel wants to succeed and they are doing the things that will bring them closer to achieving this. Here is the latest video they made. I hope you enjoy it.

The Girl:

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Entrepreneurs: A Major Lesson Learned from the Academy Awards Committee Faux Pax – Diversity

Posted on January 16, 2015 by MarleneMB

OSCARS DIVERSITY.001 — Image from cloudfront.net

The envelops were opened to announce the nominations for the coveted 2015 Academy Awards. Generally, this is a highly visible occasion to help build the excitement leading up to the televised Academy Awards event.

But something seemed amiss. None of the nominees were people of color. Also, a majority of the behind the scenes categories excluded women. The “Twitterverse” exploded with tweets of condemnation. YouTube lit up with videos of people ranting in disbelief. Not has something like this (exclusion of people of color) happened since 1998!

You may think: “What does this have to do with my business? I don’t care about the Academy Awards.” It does have a great lesson to offer you in your business decision making: Make Room for Diversity.

The Academy Awards Committee members are estimated to be close to 6000 people. According to an article in the LA Times 94% of these members are Caucasians and 77% of male. Only 2% are Blacks and 2% Latinos. This does not reflect the audience that view movies in the United States, let alone across the globe. Hence, the greater probability a situation like this will occur.

Here is some of the things you can do to avoid making the same mistake:

attracting-a-diverse-audience — Image from Soapboxsample.com

1) As an entrepreneur, it is critical that you think of the demographics of your target audience. Include folks on your staff (if you have employees) or in your circle of advisers (especially if you are the sole-proprietor) that reflects your target audience. We are told that one should diversify one’s financial portfolio to maximize the gains in the marketplace. The saying is true if you want to maximize your probability of the success of your business.

older-worker-handshake — Image from medreps.com

2) Oftentimes I have witnessed older workers being pushed out of corporations or not hired due to their age. This is not a great practice in my opinion. Some of my best advisers have been older workers, or as I liked to call them “seasoned workers.” They have years of work and world experiences that I can harvest to help me solve problems that I encounter.

Technology changes. Usually, people’s emotions and some behaviors remain the same for generations. Some of my seasoned advisers have helped me avoid bad business decisions that have saved me money. They have also given me great advices that caused me to earn more money.

3) In the same breath, don’t excluded younger workers because you perceive them to have less experience. I would rather take a chance on someone with less experience that have the willingness and the ability to learn quickly; than someone that has the experience but has no enthusiasm for the job.

A friend of mine was being considered to speak before a particular group. The event planner told someone that she (the event planner) thought my friend wasn’t seasoned enough in that particular area. Yet my friend helped her clients take their income from 5-figures to 6-figures in a matter of months! Obviously to me and my friend’s clients, she was doing something that was working well and could offer great information to the event planner’s audience. But the event planner had blinders on that state one has to have certain experience over a length of time to be considered “seasoned.” How unfortunate for this event planner and her audience.

Large group of ethnicity — Image from Mitchcommongroup.com

4) Include women, men, and minorities on your staff and in your circle of advisers. We all have our individual experiences that may limit our views that also limit our marketing reaching. Having a well-rounded source of viewpoints from various backgrounds (regardless of race, creed or sexual orientation) may give your business the spark it needs to attract more clients on a local, national and global level.

I thought my target audience were immigrant women. The more I deliver my keynote speeches or sell by books, I find that my message resonates with a lot of men from various backgrounds. It was a wonderful surprise. Now I include more men on my lists of advisers. This gives me a greater opportunity to spread my message and to earn more income.

globe450 — Image from smallbiztrends.com

5) Include people of many nationalities as you can; if you want a global reach. As you know, the explosion of the internet has allowed entrepreneurs to have access to international markets. It seems wise to include people of different nationalities in your circles.

My circle of associates, advisers, and clients hail from many different countries with different cultural experiences and spoken languages. I revel in this diversity, because it has enriched and enlightened me in so many ways.

Did the Academy Awards committee miss a great opportunity to promote its brand in a golden light? Only time will tell. It seems that the uproar from the lack of diversity of the 2015 nominees has dulled the shine on this body of decision makers, and unfortunately taken some of the spotlight off its nominees.

Avoid the faux pax of the Academy Awards Committee. Include diversity in your staff and circles, professionally and personally. Let the tweets award your business with praises for its inclusions and successes.

Find out how I learned these tips and more from my Diamond Cutters, my mentors and coaches, pick up a copy of Live a Diamond Life, A Life of Purpose: Diamond Cutters today.

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Thank you for reading my post. Please hit the “follow” button at the top of the page. This will allow me continue to write and share with you on a variety of topics.