Image by Mobile Portrait Pros
Image by Mobile Portrait Pros

He stood up before a room filled with over 200 of his Toastmasters peers. With confidence in his voice, he made his pitch to us, the leaders within the District. Elvis shared why we should vote for him as the new Division F Director. He only had two minutes to convince us to trust him with this important position to oversee over 400 people in Division F.

Image by Mobile Portrait Pros
Image by Mobile Portrait Pros

After Elvis’ well outlined speech, he sat down to listen to his opponent do the same. Once they were both done, the District Governor gave the go ahead for the leaders to cast their ballots. The ballot count took about 20 minutes to complete. During this time, the candidates sat nervously awaiting their fate. The election official came in and handed the results to the District Governor.

The winner was announced. Elvis had successful won over the confidence of his peers to entrust the role of Division F Director. A loud cheer went out across the audience. The emotion on his face said it all. This victory was a sweet one for him.

Image by Mobile Portrait Pros
Image by Mobile Portrait Pros

This was not Elvis’ first attempt in his pursuit for the Division leadership role. It was his third! His first attempt was a bruiser. He lost handily to his opponent. In my observation, Elvis was a young leader in his Toastmasters career. The group of leaders felt he had more to learn. Normally, a lot of folks would walk away dejected by this defeat.

Not Elvis, he came back the second year. Again he was defeated. I believe this time his speech was not a winning one. Elvis did not logically state his case: what did he learn in the previous year as a leader, or how he intend to help his Division grow. His opponent did and she won.

Instead of going to the corner and licking his wounds, Elvis did something that make leaders great. He went back to the drawing board. Here are some of the things that I learned from observing Elvis:

  1. Reflect: Elvis took time to reflect on what went wrong. He reflected on what actions he needed to take to demonstrate his commitment to the organization and to improve his leadership skills.
  2. Refresh: Elvis refreshed his attitude and volunteered to be one of the District’s Club Coaches. He went around the division assisting clubs that were struggling in membership growth or needed guidance in conducting successful meetings for their members.
  3. Resilience: Elvis did not give up. He knew he had it in him to be a leader over his Division. He did not quit when he experienced two losses. Instead he committed himself to prove to the District Leaders that he was deserving of their trust.

Some of the greatest leaders known have faced defeat in one form or another. Yet they did not give up. They reflected, refreshed and were resilient. Elvis’ journey to the Division F Director position reminded me of these three points. This was one of the most memorable leadership moment for me that I had to share it with you all.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading my post. Please hit the “follow” button at the top of the page to allow me to share more Purposeful thoughts, ideas and experiences with you. Feel free to leave a comment or share the article with others.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a speaker, an author, and a coach. Pick up the latest copy of her book:

 Live a Diamond Life, A Life of Purpose: Diamond Cutters  

Live a Diamond Life, A Life of Purpose: Diamond Cutters

push-forward

“Failures, repeated failures, are finger posts on the road to achievement. One fails forward toward success.” ~ C. S. Lewis

Tempted to give up? Don’t. Think of all those that have failed or have fallen, but they kept pressing forward to reach their goals. The numbers are too many to count. Just take a look for yourself across the global and throughout history.

Know that you are not the only one that may be struggling to achieve building your dream business. Instead of quitting, focus on what to do next. Focus on the steps that will get you there. Then take the time to celebrate each achievement to keep your spirit up.

Entrepreneurship is not for the faint of hearts. It is for those that dare to dream; those that live each day pressing forward, harder and smarter to achieve success.

I’m continuing my quest to press forward, harder and smarter. The reward I get each day that confirms that I’m on the right path far outshines the desire to give up!

Don’t quit now. Press Forward. Press Harder. Press Smarter.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading my post. Please hit the “follow” button at the top of the page to allow me to share more Purposeful thoughts, ideas and experiences with you. Feel free to leave a comment or share the article with others.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a speaker, an author, and a coach. Pick up the latest copy of her book:

 Live a Diamond Life, A Life of Purpose: Diamond Cutters  

Live a Diamond Life, A Life of Purpose: Diamond Cutters

I Love Sales smaller

No business can survive without sales. If revenue is not coming in, your company will be out of business. Small business owners are more vulnerable to closing up shop due to lack of sales.

Of course, there are myriad of reasons why a business fails, but lack of sales is one of the more prevalent ones. The underling reason maybe bad marketing, wrong product, or poor customer service. Yet, when I meet with some of my clients that want to start their own business, fear of sales or lack of sales experience pop up often.

They will tell me: “I don’t like selling.” “I don’t have sales experience.” “I never sold anything before.” Jokingly, I would tell them: “Yes. You have sold before. From the time you were born, you were selling your mom and dad that you are so cute that they have to feed, bathe and clothe you.”

My view on sales is “sales is about forming relationships.” I also have to believe that through my products or services I can serve others. If a business owner does not believe that his or her products and services are not valuable or does not benefit his/her clients; then, they should close up shop right away. Why delay the inevitable.

There is no magical potion to sales. Sales is a game of numbers. The more qualified prospects you put in your sales funnel, the more likelihood you will close deals. But learning how to form relationships with your clients, delivering solutions to solve their problems and being present can result in magical moments in your sales results.

Here are some approaches I used when selling solutions to my clients:

1) Start with the Low Hanging Fruit: There are days when I don’t feel up to making the calls or going out prospecting for new clients. To get myself mentality prepared , I think of folks that are in my inner circle that could use my products and services. I focus on the ones that are pleasant to speak with, or it’s fun to be in their presence.

I don’t go with a hidden agenda. When I contact them, I ask how things are going and inquire if there is anything they are struggling with that I may be of assistance to them. If there is, they let me know. Then I offer to meet with them to see where there is a fit.

By starting with the folks that I have a great relationship builds my confidence to call on the ones that are newer to me. It makes me not fear getting a “no.” By the way, getting “no” isn’t such a bad thing. It gets you closer to a “yes.”

Having a hard time starting your sales day? Start with your low hanging fruit. Reach out to people that you know, people that you have sold to in the past, people that like and trust you.

2) Sell Only What You Believe In: When I worked in the corporate world, I had to believe in the products the companies were offering in order for me to go out and represent them. Being connected in that way made me passionate about selling those products or services.

The result of this passion was that I had more sales. There were times when a client wasn’t sure about the product, but due to my knowledge of the product and the passion I had about it, they bought from me. This is the same now that I am a business owner.

If you don’t believe in what you are selling, you will not come across as being authentic to your prospects. If you don’t believe it, why should they.

3) Sell Only What Your Clients Need: The consulting process I utilize, helps me to learn what issues my clients are experiencing in their businesses. By asking key questions, they open up to me; allowing me to learn where my products and services may be solve their business needs.

There are times when my products and service aren’t a good match for what problems they are facing. At this point of the consulting process, I let them know that it’s not a fit. I would rather lose the sale than deliver something I know will not work for them.

If you are out selling to your clients, don’t sell them an orange when they need an apple. It will make you feel better. Your honesty will pay off in the long run. Walk away from the sale. Before you do, ask them for a referral. Those that appreciate your honesty will be more than willing to open their list of contacts to you.

4) Be Present: As I mentioned previously, sales is a numbers game. If you are not on the phone making calls, networking through social media, attending networking events or visiting existing clients; you are missing out on opportunities to sell.

When I was writing my book, it took me out of the loop for a while. It was amazing how low my opportunity funnel declined. Once I kicked myself in the butt and pushed myself to Be Present online through my blogs; go to events and making the phone calls; my funnel increased, tremendously.

“I’ve found that luck is quite predictable. If you want more luck, take more chances, be more active, show up more often.” ~ Brian Tracy

If you are struggling with connecting with others due to an out-of-balance schedule, doing something small can still keep your sales funnel healthy. Make two are three calls a day to existing clients or new prospects may be all you need. Going to one event every other week might also prove to be of value.

5) Make It Fun: Life is too short to work from a place of fear, boredom, or misery. When I feel a spell of doubt about selling, I implement a reward system. I set a goal for how many calls I would make for the day. Or I may set a goal of how many qualified contacts I will make at an event. Then I would reward myself with something. It maybe as simple as treating myself to an ice cream cone or watching a playful movie.

Selling to me, is the “wine and dine” period in the sales cycle. If I’m wooing a client, I have to present the best me. This means I have to walk into any meeting on get on a call with a positive, upbeat attitude. This attitude is often infectious to the client, also.

No one wants to work with a dud. Find a way to make selling fun. Take the fear out of it. As a business owner, you have got to love selling or else find someone who does. If you don’t, your business will not be around for long.

Whether you follow these tips or not, remember that no business that rely on revenue can exist without sales. Find a way to fall in love with the sales process and take your business to newer heights.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading my post. Please hit the “follow” button at the top of the page to allow me to share more Purposeful thoughts, ideas and experiences with you. Feel free to leave a comment or share the article with others.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. Sheprovides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp. She is a speaker, an author, and a coach. Pick up the latest copy of her book Live a Diamond Life, A Life of Purpose: Diamond Cutters at [email protected]andsmallbizevolution.com.

Diamond Cutters

Fear of crisis with businessman like an ostrich

Got problems? Face them before they become a crisis that buries your small business.

Many small businesses are started on hopes and dreams of the owners. We get excited in the beginning, knowing that we are fulfilling our desires of being entrepreneurs.

But the road to success is not always a smooth one. Problem rears its ugly head at the most inopportune time. Don’t bury your head in the sand and ignore it. Confront this problem before it confounds you and become a major crisis.

If you are one to avoid facing a problem, you may become a part of the problem. Face this problem by being a part of the solution instead. Doing so may divert your small business from becoming one of the those that are buried in the failed business graveyard.

Here are a few quotes to help inspire you to face problems:

  1.  “Yesterday is gone. Tomorrow has not yet come. We have only today. Let us begin.” ~ Mother Teresa
  2. “A problem is a chance to help you do your best.” ~ Duke Ellington
  3. “Do one thing every day that scares you.”  ~ Eleanor Roosevelt
  4. Problems are not stop signs, they are guidelines. ~ Robert H. Schuller
  5. “We may encounter many defeats but we must not be defeated.” ~ Maya Angelou
  6. “Great leaders are almost always great simplifiers, who can cut through the argument, debate and doubt to offer a solution everybody can understand.” ~ Colin Powell
  7. “I never said it would be easy, I only said it would be worth it.” ~ Mae West
  8. Most people spend more time and energy going around problems than in trying to solve them. ~ Henry Ford
  9. I always did something I was a little not ready to do. I think that’s how you grow. When there’s that moment of ‘Wow, I’m not really sure I can do this,’ and you push through those moments, that’s when you have a breakthrough. ~ Marissa Mayer
  10. “You never fail until you stop trying.” ~ Albert Einstein

While some problems are easily solved, others are a challenge. Learn to face all your problems. Take note of the lesson learned. Strive to solve problems and avoid burying your head and your business along with it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading my post. Please hit the “follow” button at the top of the page. This will allow me continue to write and share with you on a variety of topics.

I quit my job text on cardboard

“You’re not the boss of me!” My little 5-year-old niece said to her much older brother one day. He was telling her to stop running in the house. I had to hide my smile as I instructed her to listen to her brother, because he didn’t want her to get hurt.

Reflecting on her declaration of independence, I thought about the times I wanted to scream the same thing to some of my bosses. How I yearned to venture out on my own. Once I finally did, I realized it wasn’t so easy.

Gone were some of the predictabilities of having someone to tell you what to do. Gone was someone holding you accountable for getting your tasks done. Gone were the scheduled meetings that helped you to keep things on track.

Three of the big challenges for me were: self-discipline, accountability and time management.

Harry S. Truman once stated: “In reading the lives of great men, I found that the first victory they won was over themselves… self-discipline with all of them came first.”

1) Self-Discipline: I had to summon my willpower to do the things that makes a business successful. Even the ones that I didn’t enjoy. Sometimes I had to push myself to act, instead of overthinking a project. I created my business plan. I took the time to research the marketplace to find my target audience. 

Cold calling is not fun, but I make it fun to get to my prospects. I make time to read and learn more about my audience. Continuous learning also helps to improve my skills. This ensures that the products and services I offer is up-to-date and relevant.

Before you head out on your own, think about some of the bad habits you have. What could   cause you to stumble if you do not control yourself? Make a note of it. Commit to practice self-discipling. The more you practice self-discipline in a certain area of your life, the easier it is to accomplish that task.

“As iron sharpens iron, so one man sharpens another.” – Proverbs 27:17

2) Accountability: It is difficult to keep oneself accountable. Therefore, I turn to others to keep me accountable. I have a few great friends that I can share what goals I have to meet. They hold me accountable for achieving those goals. My mother notorious for keeping me accountable. If I tell her that I’m writing a proposal for a client, during our next phone conversation she would ask if I’ve finished it. She does so, because she cares about my success.

Find your accountability partner. Someone that genuinely cares about your success. Share your goals with him or her. You will be grateful to know that amazing folks are in your corner helping to make you better.

“Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.” – Zig Ziglar

3) Time Management: Zig Ziglar’s quote is so true. We all have twenty-four hour days. Yet, we may think there is just not enough time in a day. I used to believe that strongly. Until I took Dr. Stephen Covey’s course “Seven Habits of Highly Effective People.” It was one of the best courses I participated in.  I learned to management what I do within the 24 hours I am given. I also learned to set priorities and say no to things that do not impact my productivity or positivity level.

As your own boss, you will need to prioritize your activities. By planning your activities throughout the day; you are able to adjust your schedule should an emergency come along. Once you deal with that emergency you can quickly return to your schedule. It is eye-opening to see how many hours one can waste when we don’t plan or budget our time wisely.

As I mentioned, being your own boss won’t always be easy. Yet, if you practice self-discipline, hold yourself accountable and utilize your time properly, it won’t be as difficult. Perhaps you will be able to declare your own independence to your boss, like my 5-year-old niece did to her older brother.

Come learn about writing your first book and get a copy of my book: Live a Diamond Life, A Life of Purpose: Diamond Cutters, Saturday, March 14, 2015 3-5 p.m. at the Dania Beach Paul Demaio Library, 1 Park Ave., East Dania Beach, FL 33004.

11001545_959965997347180_8412686745236549046_o

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you for reading my post. Please hit the “follow” button at the top of the page. This will allow me continue to write and share with you on a variety of topics.