Mission Accomplished – Networking for A Bold, Audacious, Powerful Woman

Posted on August 10, 2015 by MarleneMB

The phone rang and I glanced over to see who was interrupting my busy day. It was Dawnna St. Louis, one of my mentors. I happily took her call because she always has nuggets of wisdom to share. This time it was different. It was a business offer.

Dawnna asked if I wanted to go with her to New Orleans to the Promotional Products Association International Women Leadership Conference. She was the closing keynote speaker. She wanted me to network for her during the conference. I would intermingle with the attendees, share information about Dawnna, and collect information that the attendees want to learn. Our mission was to secure at least two solid speaking engagements for Dawnna after the conference.

Of course I said “Yes.” Someone is going to fly me out to New Orleans, pay for my hotel, air and for what I love doing: networking and meeting new people? Absolutely, I was going.

The first night of the conference we attended the welcoming cocktail party. While Dawnna chatted with one of the other speakers, I floated around to meet the women. These women were quite friendly and welcomed me into their circle. I told them that I worked with Dawnna and she wanted to know what it is that they wanted to learn at the conference. Dawnna’s desired to ensure she delivered the most impactful speech and teach them “The Audacious Acts of Powerful Women Leaders,” her keynote speech title.

The workshops and networking sessions started on Monday and concluded on Wednesday with Dawnna’s keynote speech. Throughout that time, I mingled with the attendees. As I learned about the women’s interests and career concerns, I shared the information with Dawnna. She incorporated this information in her speech to make it more effective for the audience. I also told the women they shouldn’t miss Dawnna’s speech. She would be sharing valuable tips for them to be more successful in their industry. I informed these women that Dawnna was one of my mentors that have given me the confidence to start and grow my business.

By the time Dawnna to take the stage, the women’s expectation and curiosity had grown. Dawnna entered the room with a lot of energy, boldness and music playing to engage the audience. She threw out a challenge for four of them to get up on stage; if they thought they were audacious enough. The room exploded with excitement. The women rushed to the stage. I was in position to allow only four of them on stage. These women overcame whatever shyness they had and performed whatever acts Dawnna asked of them up on that stage. Here is an image of them having fun and the audience laughing along with them.

Next Dawnna shared her powerful story about going from being homeless to being the CIO of a multi-million-dollar company. She shared the challenges she faced in a male-dominated industry. This story resonated with the audience. Next she taught them how they can use audacious acts to become powerful women leaders in their careers. Finally, she concluded with questions from the audience that gave them an opportunity to get answers to burning questions they had. The event was a great success!

Here are things I learned from networking for Dawnna:

Care about what the audience needs/wants and not what you think they want to know.
Take the time to get to know them by listening more and talking less.
Be open and genuine when you approach them, you will be accepted more readily.
Offer to be of assistance to the event organizer. This goes a long way in getting access to your audience.
It is not about you, the networker, it is about the person your are networking for and his/her audience.
Perform your best for your client by going the extra mile.

The organizer requested that Dawnna and I attend the final dinner party in order for the women to speak with Dawnna in an informal setting. At the event, some of the women chatted with Dawnna while I got testimonials from the others on a cell phone. They were too happy to share that they thought Dawnna was the best speaker at the conference. They also told Dawnna what I great job I did for her. Our goal was to secure two new speaking engagements after the conference. We secured five! Mission Accomplished!

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Thank you for reading my post. Please hit the “follow” button at the top of the page to allow me to share more Purposeful thoughts, ideas and experiences with you. Feel free to leave a comment or share the article with others.

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a Speaker, an Author and a Business Coach.

You Are Worth It!

Posted on May 11, 2015 by MarleneMB

“People are always asking me to help them, but I don’t know how much to charge.” Does this sound familiar?

You have the knowledge. You have the experience. Yet, when someone asks you to help them on a project or take them on as a client, you don’t know what to charge. You become frustrated and either don’t charge and you do the work for free. Or you don’t do it at all.

This seems to be a common occurrence for people who want to start their own business. At first, I encountered this issue when I started my speaking business. Then I went back to my experience as a product manager when I had to develop products. Here are some of the steps I took to set the product or service rates:

Benefit and Value: I had to think about the benefit to the client and whether are not they will see the value of the product. If the client cannot see how the item or service will benefit him or her, they will have a hard time understanding its value.
Cost: I had to determine the cost of providing the product. Think about the raw material, the manufacturing and shipping costs; if it’s a tangible product. Or if you are offering your service, assess the time it takes to offer that service. This includes the time for researching, writing, etc. Your time is valuable.
Competition: What are others charging for the same item or service in your marketplace. Keep in mind that the rate sometimes vary by region. You don’t want to be the most expensive in the area unless you can demonstrate that your product or service can command that rate. Yet don’t be the cheapest on the block. Your clients may not appreciate you; if you cheapen yourself. Your product or service becomes a commodity at that point. This lessens its value.
Return on Investment (ROI): When you present your product or service, you have to learn to show the client, his or her return on investing in it and in you. Show your clients the outcome of utilizing your product or service. Give them the before and after picture. This will help them in their purchasing decision. Make it a compelling one that leaves them without doubts that it’s best to sign up with you.
Value Your Knowledge: If you don’t value your knowledge how would you expect someone else to do so? Value what you know and keep building on what you know. By keeping up-to-date you increase your value.

Next time someone asks you to help out and they are willing to pay you, take the time to determine your worth. This person asked you, because they believe you have something that they need. Set the rate and value. Know that You are Worth It!

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a speaker, an author, and a coach. Pick up the latest copy of her book:

Live a Diamond Life, A Life of Purpose: Diamond Cutters

Press Forward. Press Harder. Press Smarter.

Posted on April 6, 2015 by MarleneMB

“Failures, repeated failures, are finger posts on the road to achievement. One fails forward toward success.” ~ C. S. Lewis

Tempted to give up? Don’t. Think of all those that have failed or have fallen, but they kept pressing forward to reach their goals. The numbers are too many to count. Just take a look for yourself across the global and throughout history.

Know that you are not the only one that may be struggling to achieve building your dream business. Instead of quitting, focus on what to do next. Focus on the steps that will get you there. Then take the time to celebrate each achievement to keep your spirit up.

Entrepreneurship is not for the faint of hearts. It is for those that dare to dream; those that live each day pressing forward, harder and smarter to achieve success.

I’m continuing my quest to press forward, harder and smarter. The reward I get each day that confirms that I’m on the right path far outshines the desire to give up!

Don’t quit now. Press Forward. Press Harder. Press Smarter.

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. She provides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp and Small Biz Evolution, LLC. She is a speaker, an author, and a coach. Pick up the latest copy of her book:

Live a Diamond Life, A Life of Purpose: Diamond Cutters

5 Tips for Falling In Love With Sales

Posted on March 30, 2015 by MarleneMB

No business can survive without sales. If revenue is not coming in, your company will be out of business. Small business owners are more vulnerable to closing up shop due to lack of sales.

Of course, there are myriad of reasons why a business fails, but lack of sales is one of the more prevalent ones. The underling reason maybe bad marketing, wrong product, or poor customer service. Yet, when I meet with some of my clients that want to start their own business, fear of sales or lack of sales experience pop up often.

They will tell me: “I don’t like selling.” “I don’t have sales experience.” “I never sold anything before.” Jokingly, I would tell them: “Yes. You have sold before. From the time you were born, you were selling your mom and dad that you are so cute that they have to feed, bathe and clothe you.”

My view on sales is “sales is about forming relationships.” I also have to believe that through my products or services I can serve others. If a business owner does not believe that his or her products and services are not valuable or does not benefit his/her clients; then, they should close up shop right away. Why delay the inevitable.

There is no magical potion to sales. Sales is a game of numbers. The more qualified prospects you put in your sales funnel, the more likelihood you will close deals. But learning how to form relationships with your clients, delivering solutions to solve their problems and being present can result in magical moments in your sales results.

Here are some approaches I used when selling solutions to my clients:

1) Start with the Low Hanging Fruit: There are days when I don’t feel up to making the calls or going out prospecting for new clients. To get myself mentality prepared , I think of folks that are in my inner circle that could use my products and services. I focus on the ones that are pleasant to speak with, or it’s fun to be in their presence.

I don’t go with a hidden agenda. When I contact them, I ask how things are going and inquire if there is anything they are struggling with that I may be of assistance to them. If there is, they let me know. Then I offer to meet with them to see where there is a fit.

By starting with the folks that I have a great relationship builds my confidence to call on the ones that are newer to me. It makes me not fear getting a “no.” By the way, getting “no” isn’t such a bad thing. It gets you closer to a “yes.”

Having a hard time starting your sales day? Start with your low hanging fruit. Reach out to people that you know, people that you have sold to in the past, people that like and trust you.

2) Sell Only What You Believe In: When I worked in the corporate world, I had to believe in the products the companies were offering in order for me to go out and represent them. Being connected in that way made me passionate about selling those products or services.

The result of this passion was that I had more sales. There were times when a client wasn’t sure about the product, but due to my knowledge of the product and the passion I had about it, they bought from me. This is the same now that I am a business owner.

If you don’t believe in what you are selling, you will not come across as being authentic to your prospects. If you don’t believe it, why should they.

3) Sell Only What Your Clients Need: The consulting process I utilize, helps me to learn what issues my clients are experiencing in their businesses. By asking key questions, they open up to me; allowing me to learn where my products and services may be solve their business needs.

There are times when my products and service aren’t a good match for what problems they are facing. At this point of the consulting process, I let them know that it’s not a fit. I would rather lose the sale than deliver something I know will not work for them.

If you are out selling to your clients, don’t sell them an orange when they need an apple. It will make you feel better. Your honesty will pay off in the long run. Walk away from the sale. Before you do, ask them for a referral. Those that appreciate your honesty will be more than willing to open their list of contacts to you.

4) Be Present: As I mentioned previously, sales is a numbers game. If you are not on the phone making calls, networking through social media, attending networking events or visiting existing clients; you are missing out on opportunities to sell.

When I was writing my book, it took me out of the loop for a while. It was amazing how low my opportunity funnel declined. Once I kicked myself in the butt and pushed myself to Be Present online through my blogs; go to events and making the phone calls; my funnel increased, tremendously.

“I’ve found that luck is quite predictable. If you want more luck, take more chances, be more active, show up more often.” ~ Brian Tracy

If you are struggling with connecting with others due to an out-of-balance schedule, doing something small can still keep your sales funnel healthy. Make two are three calls a day to existing clients or new prospects may be all you need. Going to one event every other week might also prove to be of value.

5) Make It Fun: Life is too short to work from a place of fear, boredom, or misery. When I feel a spell of doubt about selling, I implement a reward system. I set a goal for how many calls I would make for the day. Or I may set a goal of how many qualified contacts I will make at an event. Then I would reward myself with something. It maybe as simple as treating myself to an ice cream cone or watching a playful movie.

Selling to me, is the “wine and dine” period in the sales cycle. If I’m wooing a client, I have to present the best me. This means I have to walk into any meeting on get on a call with a positive, upbeat attitude. This attitude is often infectious to the client, also.

No one wants to work with a dud. Find a way to make selling fun. Take the fear out of it. As a business owner, you have got to love selling or else find someone who does. If you don’t, your business will not be around for long.

Whether you follow these tips or not, remember that no business that rely on revenue can exist without sales. Find a way to fall in love with the sales process and take your business to newer heights.

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Marlene M. Bryan is a Distinguished Toastmaster, DTM. She is a certified speaker and leader by Toastmasters International. She is currently the District 47 Public Relations Officer, and leader of the Public Relations Team. Sheprovides her services to over 3800 members throughout the district. Marlene is the owner of Marlene M. Bryan, Corp. She is a speaker, an author, and a coach. Pick up the latest copy of her book Live a Diamond Life, A Life of Purpose: Diamond Cutters at mbryan@marlenembryan.comandsmallbizevolution.com.

Guard Your Time Wisely – 5 Reasons Why Using an Agenda is Powerful

Posted on February 13, 2015 by MarleneMB

© [www.emotin-flash.de] / Dollar Photo Club

“Is it possible for us to meet sometimes next week? I am changing my business direction and I would like your advice on my plans.” This was the call I got from a former colleague. I said: “sure.” I believe in not charging for my first consultation session with anyone. Thus I agreed to meet with her to see how I may assist her.

When the former colleague and I met, she went around in circles about this new business direction. She also brought up a subject not quite related to the business. She also brought up a subject not quite related to the business. I shared some information with her while trying to figure out what was the true objective of the meeting. Finally, I told her that I had to meet my obligations to my current clients and walked her out to her vehicle.

Before her departure, she turned to me and said: “I know you are very busy and your time is limited, but I hope I am able to show you the value of my product. I didn’t get the chance to demonstrate it to you.” It immediately clicked in my head that this was her true objective. It wasn’t that she wanted my advice; she wanted to sell me her product!

As you can imagine, I was a bit annoyed that she approached it in such a deceptive way (in my opinion). I would have appreciated that she was more direct about her true intent. I probably would have listened to her pitch in the first place. Instead she wasted her time and mine.

My fellow business owners guard your time wisely. Ask for an agenda prior to meeting with someone that wishes to conduct business with you. Provide an agenda; if you are the one leading the meeting. Here are five reasons why using an agenda is powerful:

1) Clearly Defines Meeting Objective: When you put an agenda together for a meeting, it is wise to state the purpose of the meeting. I generally put that in the overview section of the agenda. It is the first item I list. This reduces any confusion the meeting attendees may have about the reason for the meeting.

2) Keeps the Meeting On Track: It is so easy for a meeting to spiral out of control and run overtime when you don’t have an agenda. People may agree upon the objective of the meeting, but someone may go off on a tangent that veers the meeting in a different direction. This often results in the objective not being met.

3) Respects People’s Time: Time is precious. If you are a business owner, you may realize that times flies quickly. The day is done in flash. Providing an agenda for your meeting shows the folks attending that you value their time. It also helps the meeting time to be utilized more effectively.

4) Uncovers Any Open/New Item: The agenda should include a question and answer period to ensure that all undisclosed items are discussed. You will find that an open/new item section helps to reduce conducting multiple meetings about the same thing. Generally, clearing the air by using the open discussion segment brings everyone to the same understanding.

5) Schedule Follow Up Meetings or Discussions: It is not often that one closes a deal on the first meeting. Usually a one-meeting close occurs during a commoditized product and/or service sale. For the most part, larger or more complex sales take more than one meeting. If you are just doing business with the person for the first time, you often find that you have to build a relationship with you clients in order to close these types of deals. Putting “Follow-up” on the agenda makes it easier for everyone to coordinate his/her schedule immediately in ordet to set a date for the next conversation.

There are more great reasons for incorporating an agenda into your next meeting. These five methods are the ones that I use to better serve my clients an me. I also suggest that you send the agenda prior to your meeting. This will give the decision maker an opportunity to add necessary items or remove ones that are not relevant.

Again, guard your time wisely. Give your meeting Power. Try these tips when creating your meeting agendas. Let me know how they impact the effectiveness of your meetings. Have a Happy Meeting!

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